Manufactures Warranty: 20 Years replacement Cartridge* 10 Years replacement Parts* 2 Years Parts & Labour* *Must be Installed by Licenced Plumber *Abrasive or corrosive cleaning products are not been applied to the products ie: (Citric Acid or Plant Based Cleaners etc) *That the Water Pressure does not exceed 500KPA *Manufacturing faults only covered under warranty, normal wear & tear is not covered under "Manufactures Warranty" CLEANING TIPS: Never clean tapware/shower/accessories using chemical or citrus based cleaning products or abrasive cleaning pastes & powders. Where tapware remains dry in use, soft cotton cloth can be used to remove dust. For more thorough clean regular wiping down of product with a soft cotton cloth dipped into a warm soapy water solution (less than 2% liquid soap). Thoroughly rinse off soapy water with cotton cloth using fresh water only. Finish cleaning by gently drying off tapware/Shower/accessories with another dry cotton cloth.