Returns Policy

DAMAGED PRODUCTS AND RETURNS

  • You must check any Product delivered to you to determine if it is damaged. If a Product is damaged on delivery, then you should refuse to take receipt of that Product and notify us through Bathrooms on a budget. If you notice damage to a Product after delivery, you should notify us within 2 days of delivery. If so, we will instruct you further on what to do with the damaged item.
  • If you wish to return a Product that is not damaged and that was provided to you under these terms and conditions, then you may return that Product in accordance with our Returns Policy. A 15% re-stocking fee will apply.
  • Our Returns Policy is incorporated into these terms and conditions. You must provide us with the invoice we issued to you for your order to make a claim under this clause. If you fail to do so, then we may not provide you with a refund.
  • We will not refund the Delivery Fee where the Products have been delivered to you, unless by prior arrangement at our discretion.